Returns & Exchanges
We want you to love your fits. Here is how to return or exchange an item.
14-Day Return Window
We accept returns and exchanges within 14 days of the date you received your package. To be eligible for a return, your item must be unused, unwashed, and in the exact same condition that you received it. All original tags must still be attached.
How to Initiate a Return
Starting a return is simple. Just contact our support team via WhatsApp or email with your order details and the reason for the return. We will guide you through the next steps and provide the necessary shipping information.
Please note: Customers are responsible for paying their own shipping costs for returning items unless the item received was damaged or incorrect.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed immediately. If you paid via Cash on Delivery, we will arrange a bank transfer or store credit based on your preference.
Non-Returnable Items
For hygiene and safety reasons, certain items cannot be returned or exchanged. These include underwear, swimwear, socks, and any customized or final sale items.